Customer Support

How can we help?

Get help with Twidlee reservations, live dining deals, table availability, account access and restaurant information.

Support page available without sign-in

Common help topics

Reservations

Help with booking a table, reservation confirmations, table selection, cancellations and reservation history.

Live dining deals

Questions about deal timing, guest limits, arrival-slot capacity, availability and restaurant deal conditions.

Table Watches

When a time is full, Twidlee can let you watch that arrival slot. Contact us if a watch or availability status does not look right.

Account & access

Help with signing in, account information, app access, privacy requests or account deletion.

Restaurant & menu information

Report incorrect restaurant details, menu information, photos, opening information or other listing content.

Technical issues

Report crashes, blank screens, booking errors or other app problems on iPhone or Android.

Contact Twidlee

Still need help?

Email us with a short description of the issue. For booking-related questions, include the restaurant name, date, time and party size.

Please do not send your password, verification code or payment-card details by email.

  • Include the email address you use with Twidlee when account lookup is required.
  • For reservation issues, include the restaurant name and reservation/deal time.
  • A screenshot can help us understand a visual or booking problem faster.